Returns & Refunds
All sales are final. Because we sell liquid automotive products, we're unable to accept returns for change-of-mind, incorrect ordering, or opened/used containers — once a seal is broken, the product can't be safely resold.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or is not what you ordered, we'll make it right at no cost to you — either a replacement shipment or a full refund, your choice.
- Report the issue within 7 days of delivery by emailing sales@adamoildistribution.com or calling (201) 359-6316 with your order number and photos of the issue.
- For damaged or leaking containers, we typically do not need the item shipped back — photos are usually sufficient.
- For wrong-item shipments, we'll provide a prepaid return label if we need the incorrect item back.
- Approved refunds are issued to your original payment method and typically appear within 5–10 business days, depending on your bank.
Claims made after 7 days, or for opened/used products without a defect, cannot be accepted.